Terms & Conditions
Last updated: 06.07.2026
Welcome to PUFF5.
By using this website or placing an order, you agree to these Terms & Conditions.
Orders
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.
Age Restriction
Our products are intended for adults aged 18+ (or the legal minimum age in your country). By placing an order, you confirm that you meet this requirement.
Products
We aim to provide accurate product descriptions and images. Packaging or appearance may vary slightly due to manufacturer updates.
Pricing & Payment
All prices are displayed in EUR (€) unless stated otherwise. Payment must be completed before an order is processed.
Shipping
Delivery is available to selected European countries. Estimated delivery times are provided for guidance only and may vary.
Returns
Unused and unopened products may be returned where permitted by applicable law. Due to hygiene and safety reasons, opened nicotine products cannot be returned.
Liability
To the maximum extent permitted by law, puff5 is not responsible for indirect damages or delays caused by third-party delivery services.
Privacy
Your personal information is processed in accordance with our Privacy Policy.
Changes
We may update these Terms & Conditions at any time. The latest version will always be available on this page.
Contact
For any questions, please contact us:
Email: support@puff5.com
